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How to Get More Google Reviews for Your Dispensary

If you want to build your brand reputation, increase your website traffic, and ultimately get more dispensary customers, you should know how to get more Google reviews for your dispensary. Nowadays, most consumers search for local businesses via Google Maps. If they find your dispensary and see that you have a wealth of positive reviews, […]

How to Get More Google Reviews for Your Dispensary

If you want to build your brand reputation, increase your website traffic, and ultimately get more dispensary customers, you should know how to get more Google reviews for your dispensary. Nowadays, most consumers search for local businesses via Google Maps. If they find your dispensary and see that you have a wealth of positive reviews, they’re much more likely to become a customer.

However, collecting good reviews isn’t as simple as starting your Google Business page and waiting for them to stream in. You’ll need to impress your customers to the point that they’re eager to leave a review for your dispensary. You can also generate more reviews by using social media and other helpful methods.

Here’s a guide on how to get more Google reviews for your dispensary.

1. Optimize Your Google Business Profile

Optimizing your Google Business Profile (formerly known as Google My Business) is one of the best ways to get more Google reviews for your dispensary. Your Google Business Profile ensures that your business is listed on Google Maps, making it easy for potential customers to find your business and for past customers to review your business.

Start by filling out as many details as possible on your Google Business Profile. Your address should be accurate and up to date, and you should also include your website address, phone number, and other helpful details. On top of that, you should fill your Google Business Profile with high-quality images of your dispensary and products.

If a customer had a particularly good experience at your dispensary, they’ll Google your dispensary name to find you on Google Maps and leave you a review. Updating your Google Business Profile and filling it with attractive images of your dispensary will ensure that customers can find you easily and leave a review. As a result, your brand will look better and more people will visit your dispensary in the future.

2. Go Above And Beyond With Your Customer Service

Most consumers don’t review every single business they visit. If you want to attract more Google reviews, you need to leave a lasting impression on your customers. As such, you’ll want to go above and beyond with your customer service if you want your customers to give you a positive Google review.

Hiring the right people can go a long way. Make sure that your budtenders are friendly, knowledgeable, and eager to help anyone who comes through your dispensary doors. You should also ensure that you provide a wide range of popular products to suit every cannabis user’s needs. Simple things like convenient payment options and rewards for loyal customers can also help create a positive customer experience.

Elevating your customer service is also a surefire way to increase your customer retention. Customers will be more likely to keep coming back to your business and, provided that you keep giving them good service, they’ll be much more likely to give you a positive review.

Request Reviews On Social Media

3. Request Reviews On Social Media

Another good way to get more Google reviews for your dispensary is to simply ask for them. Many businesses use signage in their stores to remind customers to leave a review, or even encourage customers to leave reviews on their receipts. However, one of the best ways to quickly gain reviews from past customers is by asking on social media.

Utilizing social media is a great way to connect with consumers. Customers often follow their favorite brands on platforms like Facebook, Twitter, and Instagram. You can use your social media pages to promote your products, post entertaining content, and even host fun competitions. You can also use your social media to ask for reviews.

Your Google Business Profile allows you to create and share a link for reviews. Since many of your social media followers will be loyal customers, kindly asking for feedback via social media is a smart way to get more honest reviews for your dispensary.

4. Respond To Your Google Reviews

While Google enables customers to review your business, it also gives you the ability to respond to these reviews. It’s always a good idea for businesses to respond to Google reviews. After all, this shows customers that you appreciate their feedback. On top of that, it’ll encourage more people to review your dispensary as they know they’ll get a response.

When customers leave a positive review, you should thank them for visiting and encourage them to visit again. Even a small but appreciative comment can make customers feel valued and increase customer retention. You should also pay attention to any complaints or criticisms they have – responding to these positively shows customers that you care about improving.

While you might occasionally receive negative reviews, you should also respond to these positively. For instance, if a customer had a negative experience with a member of your staff, ask them for further details and address the issue as soon as possible. If you receive false reviews or reviews that don’t follow Google’s guidelines, you can contact Google to address the issue.

Share Google Reviews On Your Website

5. Share Google Reviews On Your Website

Your dispensary website can be incredibly valuable for attracting more customers. Many people who find your dispensary via Google Maps will visit your website before choosing whether to buy from you. You can also attract more people to your website via content marketing, social media marketing, and other smart digital marketing methods.

Your website homepage gives you the chance to make a good first impression on viewers. You can entice potential customers in various ways, such as using high-quality images of your dispensary and even embedding a dispensary menu. You should also embed your Google reviews.

You can use free widgets to embed your Google reviews on your website. If viewers see that you have many positive reviews, they’ll be enticed to check your dispensary out. What’s more, embedding your reviews on your website will encourage more of your customers to leave reviews for you.

Conclusion

Knowing how to get more Google reviews for your dispensary can help your business in various ways. You’ll gain valuable feedback from customers, helping you to improve your dispensary. As you gain more positive reviews, you’ll also enhance your brand reputation and ultimately attract more customers.

For more guides and resources on building your cannabis brand, including a range of high-quality custom cannabis accessories you can use to promote your business, visit Cannabis Promotions.